Search engine optimization (SEO) is an essential component of content strategy. If audiences can't easily find or discover your content through search, its value and usefulness is diminished. We need to understand the words our audiences associate with our content so that we can cater to their search habits with relevant keywords. This is a fundamental task for SEO. However, people often confuse valuable SEO keywords with the right SEO … [Read more...]
Aligning Content Online and Offline
July 6, 2011 by
Traditionally, we have viewed offline and online experiences as two separate things — complementary, perhaps, but separate. Today, the distinctions between physical and digital are dissolving — campus events are experienced both from the audience and via the hashtag — revealing themselves to be two sides of the same experience. This begs the tough question: Are we aligned? On June 12 and 13, I delivered a presentation at Penn State Web … [Read more...]
Web User Experience Starts Here (And So Does Your Content)
June 13, 2011 by
There's more than one doorway to our websites. People come in through the garage, basement, window, chimney — well, you get the picture. Colleges are learning that their website user experience doesn't always start on their homepage. Sometimes the first web content people see is a blog post or a student handbook PDF or an inquiry form. Or is it? Actually, the user experience never starts on your website. The doorway to your site is … [Read more...]
Web Content Insights Through ‘Understanding Comics’
June 6, 2011 by
I am not a comics nerd (I don’t think my Archie obsession as a kid holds muster), though I have befriended many — and married one. So while I’ve never sniffed at comics and graphic novels as child's play, I didn’t fully realize the complexity of the form until I picked up a copy of Scott McCloud’s seminal text, Understanding Comics, in which he explains many principles of visual communication and what makes comics tick. I had heard of the book … [Read more...]
Themes From #meetcontent: Great Content Through Branding
May 12, 2011 by
In Monday’s post, Georgy talked about the theme of relationship management and content strategy from our panel discussion last week: Creating and Sustaining Higher Ed Web Content That Works. Another theme that emerged from our discussion was the role branding plays in effective higher ed content with relation to identity, delivery, relevance and community. Branding and Identity A college brand is its story. It represents its values and … [Read more...]