You may have gotten the request. It could come via email, in a meeting, or during a chance encounter in the staff kitchen. “Say,” begins Steve the PR guy (or Jen the photographer, or Marie your vice president), “have you seen the social media hub (or the slider widget, or the faculty profile database) on Competitor U’s website? It’s pretty great. Can we do something like that?” And… that’s it. A thing. Maybe they saw it on a blog, or at a … [Read more...]
New Storytelling Platforms: Using Medium at Marquette
August 11, 2014 by
Own your story! It’s a common refrain of modern publishing. With so many great content tools at our disposal, we need not outsource the telling of our story to third-party media. One of my all-time favorite quotes, by former King’s College communicator Kyle Christie, sums it up nicely: Universities have an opportunity to leapfrog the mainstream media and explain our research, teaching and wider contributions to society in forms beyond the … [Read more...]
The Power of the First-Person Perspective
July 15, 2014 by
A lot has been said about “clickbait” content from sites like Upworthy, whose headlines tug on (some say exploit) emotions and curiosity to lure readers to their content. While I don’t feel as strongly about these headlines as many do, one type of headline that particularly grates on me is the faux first-person headline. For example: A News Team Follows Potential Models For One Week. My Face Is Now Stuck In Disgust Mode. I’ve Tried To … [Read more...]
Best Practices for Email Newsletter Content Planning
March 30, 2014 by
Everyone loves to prognosticate about the future of email, including whether or not anyone still reads it or if we’ll soon be able to check it via our refrigerators. For better or for worse, email remains a ubiquitous form of communication today. According to a July 2012 report by the McKinsey Global Institute, we spend 13 hours per week dealing with email. Thirteen hours! That’s a whole season of “House of Cards,” you know. Not surprisingly, … [Read more...]
Reconsidering the Social Media Hub
February 21, 2014 by
One of my favorite projects when working at Tufts University was leading the creation of our social media hub, a custom-built page which hosted feeds from all of our social media accounts and served as an at-a-glance destination for campus social chatter. I was (and still am) extremely proud of what we built. But that was back in 2010. Now, four years later, these types of pages (often called hubs, mashups, or aggregators) are still very … [Read more...]