Among the countless content problems found on websites, one of the most egregious and commonly cited is duplicate content. Content strategists — not to mention search engine optimization (SEO) professionals — love to hate on duplicate content. As soon as we spot it during a content audit, we quickly bring out our metaphorical red pens. Begone, duplicate content! But why? For those of us on the other end of the table, it’s easy to dismiss … [Read more...]
We Blog About Headlines. What Comes Next Will Amaze You
January 21, 2014 by
My first job out of college was working for the Boston Globe’s website, which afforded me the opportunity to write a lot of headlines. Perhaps the best (or worst) headline I ever wrote, after a Boston Celtics victory, was “Pierce nets 40 as Celtics pierce Nets.” Clever, eh? “Clever” could be an apt description for many headlines you read. The goal of the headline is to tell you what a story is about, establish its tone, and entice you to read … [Read more...]
Planning for Content Beyond the Web
September 19, 2013 by
The following guest post was written by Dave Olsen, a programmer and project manager at West Virginia University. Dave will be speaking at Confab Higher Ed in Atlanta, GA this November. "Get your content ready to go anywhere," says web designer Brad Frost, "because it’s going to go everywhere." For many, responsive web design has become the solution for ensuring that their content is, as Brad noted, “ready to go anywhere.” It’s a simple … [Read more...]
Mine Your Archives for Content Gold
March 5, 2013 by
When considering how best to use social media platforms such as Twitter or Facebook, we are often thinking in real-time. What are people talking about right now? How can we communicate the vitality of campus life? How can we be proactive listeners and responsive publishers? However, one of the most intriguing ways to use real-time platforms comes from looking into our past. Many institutions are finding that highlighting archival university … [Read more...]
The Case for a Web Editor-in-Chief
February 26, 2013 by
Web content workflow and governance include many moving parts. In order to keep the wheels turning, roles and responsibilities must be defined to make sure that all work gets done and that content contributors have clear expectations about their own and others’ responsibilities. As described in Content Strategy for the Web, 2nd Edition by Kristina Halvorson and Melissa Rach: "It’s critical for each person to know what their role is and how … [Read more...]