We know many of the ways that higher ed communications is unique in practice from other industries—the quirks of the academic calendar, the diverse range of audiences, the intense politics, working under a knowledge-centric mission, and so on. But another way in which higher ed stands out are the content types that only we get to wrangle—catalogs, handbooks, policies, program pages, and so, so much more. Just because they are native to … [Read more...]
Optimizing Your Content for the Social Feed
January 5, 2015 by
The following guest post was written by Mike Petroff, digital content strategist, Harvard University. Content strategy typically starts with planning for and managing content on your own website. Words, images, videos, and other elements all fit within your carefully constructed design. But, what happens when people discover your content in spaces like Facebook and Twitter? How can we prepare our content to visually stand out when it … [Read more...]
We Blog About Headlines. What Comes Next Will Amaze You
January 21, 2014 by
My first job out of college was working for the Boston Globe’s website, which afforded me the opportunity to write a lot of headlines. Perhaps the best (or worst) headline I ever wrote, after a Boston Celtics victory, was “Pierce nets 40 as Celtics pierce Nets.” Clever, eh? “Clever” could be an apt description for many headlines you read. The goal of the headline is to tell you what a story is about, establish its tone, and entice you to read … [Read more...]
Clarity and Readability Checklist for Content Creators
September 24, 2013 by
Last week, Georgy talked about respecting our audiences with readable content, including options for testing readability. Wikipedia describes readability as "the ease in which text can be read and understood." In other words, do people get what you're saying? The definition of readability is straightforward enough, but how do you plan for clarity and readability? In particular, for content creators working on the front line, what … [Read more...]
Planning for Content Beyond the Web
September 19, 2013 by
The following guest post was written by Dave Olsen, a programmer and project manager at West Virginia University. Dave will be speaking at Confab Higher Ed in Atlanta, GA this November. "Get your content ready to go anywhere," says web designer Brad Frost, "because it’s going to go everywhere." For many, responsive web design has become the solution for ensuring that their content is, as Brad noted, “ready to go anywhere.” It’s a simple … [Read more...]