The Bounce Rate Myth

For advanced web analytics users, bounce rate is quite possibly the most popular stand-alone metric — analytics evangelist Avinash Kaushik suggests it’s the sexiest web metric ever. It's certainly at the top of my list. Google defines bounce rate as "the percentage of single-page visits or visits in which the person left your site from the entrance (landing) page." It’s great because it tells you right away that something is wrong … [Read more...]

Higher Ed Content and Tasty Cookies

Can it be? One month ago, Rick Allen and I launched Meet Content, hoping to stir up an active dialogue about creating and sustaining effective web content in higher ed. We’ve been humbled and excited by the great feedback, comments, questions and discussions since launch (not just on our site, but also on Twitter, Facebook, and LinkedIn). So we want to celebrate. And what better way to celebrate than by... talking about web content in higher ed! … [Read more...]

Planning for Content Delivery, Consumption and Context

In Monday's post, Georgy talked about transmedia storytelling in higher ed—using multiple content delivery methods to support your institution's story. This topic opens the door to a discussion on how you plan for content delivery and consumption that are contextually relevant for your audiences. With all the content delivery methods at our disposal, how do we know what content is most effective for the message, content type and target … [Read more...]

ROT: The Low-Hanging Fruit of Content Analysis

Content analysis is an essential part of creating and sustaining effective web content. How do you know if your content is any good if you don’t analyze it? Yet the process quickly becomes complex as you evaluate content against branding, usefulness, relevance, usability, voice and tone, format, search engine optimization, delivery channel and many other criteria. Let's face it, quality content takes work. However, many content problems are … [Read more...]

Meet Content

Everyone in higher education wants great and effective web content, but how do we make that happen? Where do we start? What are the challenges and solutions? What does it take to “get it right”? Meet Content was founded by Georgy Cohen and me, Rick Allen, to explore these questions and many others. Why? Because we love great content, just like you! Our goal is to enable higher education institutions to create and sustain web content that … [Read more...]