Case in Point: Building Community at UW-Madison

How can we use content to develop a true sense of community—both online and off—among our audiences? Whether it’s through a revamped newsletter or new ways of using social channels, University of Wisconsin-Madison social media and internal communications manager John Lucas has made it work. Through his work on innovative projects like #UWRightNow, a 24-hour crowdsourced snapshot of life on campus, the Bucky Challenge, a social media scavenger … [Read more...]

Happy Days for Content at HighEdWeb 2012

Another HighEdWeb conference is in the books. This year’s event, hosted in beautiful Milwaukee, Wisc., featured cheese curds, beer, the Bronze Fonz, bratwursts—and of course, tons of incredible insights into making our university’s online experiences awesome. As for content, there were two compelling themes that ran through the various sessions, and I’m going to get to my recap faster than you can say “Laverne and Shirley. Creating a … [Read more...]

Planning Content for Online Programs

For many students, campus is no longer a bucolic, tree-lined quad—it’s the nearest web browser. The face of higher education is changing, thanks to the boom of online learning programs—from traditional campuses introducing online degree programs to new, online-only institutions. As these programs and institutions have emerged, they have had to find creative ways to not only market themselves to a range of prospective students, but to … [Read more...]

Content Strategy: The Case for Collaboration

During our webinar last week, Georgy and I talked about content strategy as change management—how content strategy can provide a framework for making positive changes with your organization. While discussing the current unchanging landscape in higher ed, one issue that topped the list was collaboration. Really? We're Still Talking About Silos?   This week, a colleague said in a moment of exasperation, "When will we stop talking … [Read more...]

Covering Move-In: A Discussion

It's that time of the year again, when the sounds of rolling suitcases, idling car engines, greetings and goodbyes resonate across campus. That's right, for many of us, it's move-in time. In addition to returning students, we've got freshmen and transfer students arriving on campus, wide-eyed and wondering what the next few years will bring. Move-in presents a rich opportunity to create powerful content. There are many stories to be told -- … [Read more...]