Meet Content Blog Archives
Be Yourself: Embrace Authentic Content
In a recent post, Rob Engelsman talked about using students to create “authentic content” through social media. Indeed, this can be one of the greatest benefits of social media content. It's often raw and unfiltered (or less filtered). It's “authentic.” However, authentic content is not reserved for social media. In fact, all content should be authentic. But why is authenticity good for content? What does “authentic content” mean and how do … [Read more...]
Creating a Student Social Media Army at Ithaca College
The following guest post was written by Rob Engelsman, multimedia content specialist at Ithaca College. For me, one of the best parts of higher ed is getting to work with students. Involving them in your social media efforts to create authentic content is a huge advantage — just ask Amy Grace Wells from Texas A&M AgriLife Communication. Good authentic content can increase engagement and build community, which is why I try to create as much … [Read more...]
Training: The Missing Element of Content Governance
When people think about content governance, they often think roles, responsibilities, workflow and documentation. But there's an element to content governance that is equally important and often overlooked: training. Content governance means understanding existing expertise and knowledge gaps and training content contributors on policies, guidelines, workflow and best practices. To make sure your staff has the necessary expertise and the ability … [Read more...]
Eleventh Hour Content Strategy
Any digital initiative — be it a website redesign, a social media campaign, or an enewsletter — should follow a content-first approach. But, as content strategist Corey Vilhauer reminds us, “There is no universal content strategy methodology.” Thanks to the insights shared from our peers across higher education and the broader world of content strategy, we have a lot of models to learn from and adapt for our needs. Yet, as we know, things … [Read more...]
Web Focus Groups: Know Your Users, Know Your Content
For most organizations, the go-to method of content analysis is web analytics. People love numbers: 2,000 inquiries, 500 sign-ups — oh, baby! Unfortunately, these numbers don't tell the whole story, and if we base our content strategy on quantitative data alone, we're missing a big piece of the content measurement puzzle. Web analytics is great at answering "What?" What pages do people view on our website? What actions do they take? … [Read more...]